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Retail Store IT Operation Solution
Meet IT service needs across store lifecycle
Retail Store IT Operation Solution

UST Retail Store IT Operation Solution is an integrated solution designed to meet the specific needs of the retail industry in all phases of IT service delivery throughout the store lifecycle, providing one-stop services for enterprises, including ITSM, IM, CMDB, IT Portal and other innovative digital technologies. Based on ITIL service architecture, UST helps enterprises reshape traditional service model and architecture, covering store operation service desk, standard store construction management, centralized monitoring and digital operation service.

Our Advantages
Provide IT service support across Asia Pacific
Provide professional retail shop opening services
Provide digital, multimedia store IT operation systems
Service Coverage
Rapid service deployment capability and extensive Asia Pacific service coverage
Service Time
Meet retail industry standard service times with fast response times and cross time zone capability
Service Standard
Provide digital and multimedia shop IT operation systems and opening support from IT professional personnel
Architecture
Service
Emergency Services

On-site support services for store emergencies

Service Desk

Unified store IT service request operation center

System
IM System (Cloud)

Provide a unified social management platform

Provide IT self-service robots

ITSM System (Cloud)

ITIL's fully modular IT service management platform

Intelligent workflows

Operation
Retail Opening Support

Plan and design the opening standards of retail store

Design and coordination of the store's weak electrical layout

Weak Electrical Construction

Opening IT Technology Assurance

Retail Store Network Link Application

Retail network link applications

Property access communication and coordination

Features
Service
Rapid network deployment, covering 43 citie, effective first-line support and resolution capabilities.
System
IM can effectively simplify the workflow and deal with real-time tracking of progress; ITSM has good scalability to meet the operation and maintenance management requirements of different enterprises.。
Operation
Provide professional implementation team for the opening project, standard opening implementation process, opening support including emergency technical support, accessories configuration, application operation guidance, etc.
Contact Us
For more details……
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