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IT Professional Service
Professional Services for IT End Users
UST IT Professional Service is an all aspects, all in time, and all coverage ser-vice for APAC, providing PC hardware and software to enterprises for end-us-ers, and IT support services for back-office network and server failures.
All-With-One
All Aspects
All In Time
All Coverage
All Aspects

Remote support

On-Call site service

Network/Sever/Security

Ad-hoc service

IMAC service

All In Time

Deduct tickets by time

4 hours response time

5x8 hours support

3 years available

All Coverage

Covering over 80 cities in China

Coverage of 20 countries in APAC

One package only

Charge by incidents
Incident-One
Charge
One-time fixed charge only
Incident
For single event only
Advantages
Fix problems without extra cost
Validity
3 years
Always-On
Unlimited support services
Always
5*8/7*16 on-site service available
On
Unlimited support without time limitation
Statistics
By number of devices
Validity
1 year
Strong Resource Integration Ability

80 Cities in China

20 Countries in APAC

Professional Project Management Team

PM & Coordinator

Trainers & On-site Engineers

Overall Project Lifecycle Management

Charter / WBS Plannin

Process Monitoring Devices

Change Management & SLA Management

Add Value to Project Delivery

Technology Experience Sharing (Knowledge Base)

Qualified Technical Support Platform (Hotline)

Ad-Hoc
Ad-Hoc features short-term project management for enterprises with retail stores, sales offices and factories in different regions, providing them with a total project management solution.
Ad-Hoc Project Lifecycle
Project Plan
Project Charter
Project WBS
Project Schedule
Project Risk
Project Implementation
Procedure Design
Resource Training
Communication
Testing
Process Management
Process Monitor
Change Management
Evaluation
Feedback
Project KPIs
Complete Rate
CPI (Cost Performance Index)
SPI (Schedule Performance Index)
Contact Us
For more details……
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